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SB20 - Can't Connect to Zwift

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Stages SB20 Connection Issues December 17, 2025:   Zwift Release 1.104.0  has broken SB20 connections for PC, Mac, iOS and Apple TV users . 🚀 Bugs in Zwift Version 1.104.0 - NOW FIXED! UPDATE December 20, 2025: All platforms fixed with update to version  1.104.3 ✅ Apple TV - Tested and working ✅ PC/Mac - Tested and working ✅ iOS - Tested and working Here's how to check your Zwift App version number : iOS and Apple TV: Bottom right corner of login screen. Also shown in App Store. PC/Mac: Splash screen shown at start up. ------ Bug History ------ December 17, 2025:     Zwift Release 1.104.0  seriously impacts PC, Mac, iOS and Apple TV users who use Bluetooth to connect with the  Stages SB20 . Bug Summary :  The  Stages Bike  is not listed as a  Power Source  or  Resistance  controller. Here's how to recreate the problem. Turn on the SB20 Bike Start pedalling to wake up the power meter cranks Open the Zwift app ...

Stages SB20 - Drive Belt Adjustments (2025)

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 STAGES SB20 DRIVE BELT ADJUSTMENT (2025 Update) I adjust my SB20 drive belt once a year to keep things running smoothly.  I wish this process was easier. With practice, you can complete all adjustments in less than 30 minutes. UPDATED: December 2025 - New video and pictures. Simpler procedures. 📐 These instructions augment the Stages support documents:  Belt Tension Adjustment (SB20) Flywheel Making Noises . TWO GOALS Adjusting the drive belt accomplishes a couple of things: Gets belt tension right. Optimal tension means quieter running and no slipping during hard efforts. Aligns the belt to ride as much as possible in the centre of the flywheel cogs. This reduces friction and positions the front axle perpendicular to the drive belt.  🎬 VIDEO Here's a new four minute video showing how to adjust tension and align the drive belt. The Details Part Names Here are part names related to drive belt adjustment. SIMPLIFIED BELT ADJUSTMENT 🔈 2025 Update - Here is the si...

SB20 - Dropping Connections!

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The SB20 smart bike uses both Bluetooth Low Energy (BLE) and ANT+ to wirelessly communicate with apps like Zwift.  You can get communication dropouts and glitches.  Here's how to fix them. BUT FIRST, make sure your wireless environment is optimized: Better Wireless Communication  👈👈👈 Background ANT+ was the dominant fitness protocol prior to 2020. While there is nothing wrong with ANT+, most wireless development and testing in the past 5 years has focused on the Bluetooth Low Energy (BLE) protocol. Stages wrote the firmware for the SB20. It preforms 3 primary wireless functions: a) Controls bike resistance - usually as requested by an app like Zwift. ? b) Gets power and cadence readings from the power meter cranks. c) Sends updates to apps like Zwift. Includes power and / or cadence depending on how you configure the app. Stages did not write the firmware components for doing wireless BLE or ANT+ communication. It was written by Nordic Semiconductor who manufactu...

SB20 - Oh Snap!

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Breaking a Drive Belt Tensioner Adjusting SB20 drive belt tension is something your should consider performing every couple of years. Here's how: Stages SB20 - Drive Belt Adjustments The good news: A properly adjusted belt is quieter and extends the life of the drivetrain. The bad news:  The belt tensioners ( one on each axle ) can break if you over tighten them. The tensioner bolt will typically snap next to the washer assembly 😖.   DIY Fix Getting SB20 replacement parts is challenging these days. Here's how to fix a broken tensioner. 1. Drill out the broken bolt that is welded to the tensioner ring.  2. Find replacement bolts. I recommend M5 x 1 with thread length of 30 mm. Use stainless steel if possible. If you have a hex cap bolt, you can use it directly.  If you have a round head, you will need to file one edge.  You will also need matching lock nuts. You can also use SAE bolts.  A 10-24 or 10-32 bolt with 1-1/4" thread length works well. Here's a ...

All Indoor Bikes have Different Resistance. Does it Matter?

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Two bikes with Different Resistance Consider these common scenarios. You have: Bought a new indoor smart bike / trainer.   Two bikes / trainers of the same brand and model. Moved a trainer from one bike to another Something is wrong . The same physical or virtual gear does not feel the same as your other bike. If you take a single set of power meter pedals and measure the power produced by each bike at a given cadence for the same virtual gear, you can easily confirm different power readings. Why is Resistance Different? Imagine for a moment, all the indoor trainers and bikes available on the market. When doing a race or free ride, each bike/trainer is controlled by an app like Zwift in the same way. Zwift will say to the bike: "Produce the appropriate resistance to simulate a 70 kg rider going up a 5% incline on an asphalt road surface" where 70 kg is the rider weight set in Zwift, and incline and road conditions are determined by Zwift according to the riding conditions i...

SB20 - One of my Power Meter Cranks Have Failed. Now What?

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The SB20 smart bike has dual power meters. They work together to give you accurate left:right power measurements. Here's a  dual power meter example with Zwift: Right Crank measures power and sends it to the Left Crank . The Left Crank adds its measurements and sends a single message with consolidated L:R data to any connected apps ( Zwift in this example ). Apps like Zwift support a  Power Source  connection to: The Stages Bike or Directly to the left crank. When both power meters are working correctly, both  Power Source connection methods provide similar performance. For more information, see  How to Pick a Zwift Power Source . What if One Crank Fails? Some SB20 owners have abandoned their bikes when a single power meter has failed. These bikes could have been saved by simply reconfiguring it to use a single power meter. Single-sided power measurement is still very accurate. You simply lose left:right pedal metrics. If one cranks fails, the other crank can...

SB20 - Compensating for Power Meter Inaccuracy

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Are my Power Meters Accurate? One of the most common complaints on cycling social media is: "My power meters are inaccurate." Reasons include: 1. Riders perform better in different environments. Whether it's outdoor or indoor, many cyclists see higher power in specific scenarios. 2. You’ve done a dual meter comparison using something like ZwiftPower ( Comparing Power Meters with ZwiftPower ). 3. The power meters are actually bad ( opinions vary so please keep reading )   Here's the problem:   Comparisons can be misleading. Indoor and outdoor riding environments differ significantly . The resistance and acceleration vary greatly, causing many power meters to struggle with accuracy in one environment versus the other. Riding style is also a factor; smooth riders often see different average power measurements compared to those who vary their cadence and acceleration. With dual power meter comparisons  it is impossible to know which power meter is correct when only two a...

What Happened to Stages Cycling?

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-- UPDATE August 2025 -- Stages Cycling  went bankrupt in June 2024. Giant subsidiary  SPIA Cycling , bought selected Stages assets in late 2024. There has been some encouraging news in 2025.   It's just not all good. The good news: You can  buy replacement parts on the Stages US web site .  Stages is providing limited support. They will ship some parts under warranty. Your can send email to support@stagescycling.com  or use the  US Support Site  to open a support ticket. SPIA Cycling indicated that they will be continuing the critical online services needed to keep the Stage Cycling App active for at least one more year.  The not so good news: No in-home service is offered . It is DIY "parts only". Stages support people can often describe how to do repair work. Owners outside of the US will likely need to use the  US Support Site . Country-specific support appears to have ended as of late 2025. Stages has stopped selling the S...

SB20 - Bike Resistance Issues

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SB20 owners occasionally report that their bike is producing resistance  that is too high or low. Here's how to verify that your bike's resistance is correct. What is resistance and what causes it to change? Resistance is the pedal tension that you push against to generate power. The faster you pedal against a given amount of resistance, the more power you produce.  Note:  Erg mode  behaviour is different. Here's a description if you are interested:  What is Erg Mode?    This discussion focuses on  free ride/race/sim mode  resistance. What about Power Meters? Power meters  measure  how hard you are pushing against the bike's resistance. Pedalling faster against this resistance, increases power (watts).  Pedalling slower, decreases power. Power meters do NOT affect resistance. They only reflect increased resistance if you choose to pedal harder against it 💪. Example: Zwift Resistance Here's how resistance is set in a ...